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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Shipping:- Orders are shipped via UPS 2nd Day and UPS Next Day Air. For other inquiries regarding shipping date and carriers, please contact our support team.- To minimize weekend delays, we dispatch orders on Monday-Tuesday only.- For Safety: we will hold your order if weather conditions are under extreme watch. Information related to postponing or cancelation of a shipment will be provided.
IMPORTANT: Please refrain from placing an order if you do not agree to the following policies- No refund or re-shipment will be provided if policies are not accepted. Placing an order implies your acknowledgment of the risk factors and acceptance of our policies. Please familiarize yourself with our DOA and other policies before making a purchase. - If a fish arrives in unalive condition or package is damaged, submit photos within one hour of delivery. If the photos are not sent within the time frame, we will not refund or send a replacement for any reason. Other proofs may be asked if needed, therefore we would recommend taking as many photos and videos as possible. Please do not message our support team saying "The deceased fish is already discarded". Your transparency and honesty are highly expected during transactions. - SHIPPING FEE is NON-REFUNDABLE.- We do not take responsibility for your tank conditions, temperature adjustments, capability of handling live tropical fish, or other factors beyond our control. - All sales are final; returns are not accepted.
*BUYER EXPECTATIONS:*- Understand and respect our policies as a written agreement. Refrain from leaving negative feedback if a sale refusal is executed. This policy safeguards the well-being of the fish and our business. - Shipping fees are not included in replacement fish orders; the buyer covers 100% of the ship
Nam tempus turpis at metus scelerisque placerat nulla deumantos solicitud felis. Pellentesque diam dolor, elementum etos lobortis des mollis ut risus. Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras loremos.Donec pretium egestas sapien et mollis. Pellentesque diam dolor cosmopolis etos lobortis.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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